Job descriptions

Marketing Operations Manager

Marketing operation managers are the mechanics of the marketing team. They build and maintain the marketing machine so that it runs super smoothly and enables the rest of the team to work on creativity and execution. With so much emerging marketing tech this is a really important role.

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Position Overview:

As the Marketing Operations Manager, you will play a crucial role in overseeing the operational aspects of our marketing efforts. You will collaborate closely with cross-functional teams including Marketing, Sales, Finance, and IT to ensure seamless execution of our campaigns, accurate tracking of metrics, and the continuous improvement of our marketing processes. The ideal candidate will possess a strategic mindset, exceptional organisational skills, and a deep understanding of marketing technologies and analytics.

Responsibilities:

  • Develop, implement, and manage end-to-end marketing processes to enhance team efficiency and effectiveness.
  • Collaborate with Marketing and Sales teams to define marketing campaign objectives, strategies, and KPIs.
  • Oversee the selection, implementation, and utilisation of any new marketing technology tools such as CRM, marketing automation, and analytics platforms.
  • Lead the analysis and interpretation of marketing data to provide insights and recommendations for optimising campaigns and improving ROI.
  • Monitor and maintain data hygiene and integrity within marketing systems to ensure accurate reporting and segmentation.
  • Manage the marketing budget along with the head of marketing, tracking expenses, and providing regular updates to the Finance team.
  • Work closely with the creative team to ensure timely and accurate delivery of marketing assets and their organisation and availability.
  • Implement A/B testing strategies to optimise various elements of campaigns, including email subject lines, landing pages, and calls to action.
  • Identify opportunities for process improvements and automation to drive efficiency and scalability. 
  • Stay updated on industry trends and best practices in marketing operations and technology.

Qualifications:

  • [X] years of experience in marketing operations, marketing technology, or related roles.
  • Proficiency in marketing automation platforms (e.g., HubSpot, Marketo, Pardot) and CRM systems (e.g., Salesforce). [delete as appropriate]
  • Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions.
  • Excellent project management skills with the ability to manage multiple initiatives simultaneously.
  • Experience with marketing analytics and reporting tools such as Google Analytics, Tableau, or similar.
  • Solid understanding of marketing principles and the  customer journey.
  • Exceptional communication and interpersonal skills to collaborate effectively across departments.
  • Detail-oriented mindset with a commitment to accuracy and quality.
  • Ability to adapt to a fast-paced and evolving work environment.

Summary:

Benefits:

  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Professional development opportunities and ongoing training.
  • Collaborative and inclusive company culture.
  • Opportunity to make a meaningful impact on the company's growth and success.

If you are a highly motivated and strategic individual with a passion for optimising marketing processes and driving results, we encourage you to apply for the role of Marketing Operations Manager at [Company Name]. Join us in shaping the future of our marketing operations and contributing to our ongoing success.

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